We went in because all of our phones were up for upgrades/contracts expired and before you knew it we got SCAMMED!
Our first piece of advice: Watch the fine print, don't sign on that electronic pin pad device until you've seen the paper contracts! Here's how they worked us: After we asked a LOT about our monthly cost, they tell you about your bill (what you want to hear), you get excited, you sign the electronic signature pad device which was so outdated and old before you see the paperwork. They continue getting your phone ready and 15-30 minutes, THEN they print off your paper contracts and stuff it in your bag with all your stuff. They get you hyped so your not thinking about the bill.
30 Days later....BOOM! Our bill was DOUBLE what we were paying monthly. Terrible.
2nd piece of advice: Don't sign anything until you see the Paper Contracts.
3rd piece of advice: Don't do business here. AT & T is right down the way OR if you have to do Verizon, go down to an actual Corporate store. Don't do Independent Retailer stores. This one was terrible.
Hope this helps you!