rev:text
| - I had a very bad experience at this hotel because the three staff I dealt with, which included the manager, Ken, have horrible people skills. It is a long story, however, the short story is that they say they are pet friendly and if your dog makes a peep, they will threaten to call the police on you. I tried to work with them by asking to move us to a less trafficked area, and they refused. (we moved to another hotel in the middle of our stay, Country Inn which is down the street and they agreed to put us in a light trafficked area. And there was no problems with dog barking.) However, when I contacted the corporate because the manager promised a comped room for the night we did stay because he basically kicked us out, they did help a lot. And they credited us back the charge that the manager put on my card after promising not to charge us for the room. It was very sneaky. The hotels are beautiful, we stayed at a few La Quintas and were treated very well and never had a problem with the dogs. I always ask for a light trafficked areas because dogs do bark when people walk by constantly, yet they put us by a very trafficked area right by the door. I may consider using the other La Quintas again in the later future now that corporate handled it so well. But never will I stay at this particular one again. I did suggest that the staff at this hotel needs training on how to deal with the public. It was a lovely hotel though, but the walls are very thing, we heard many dogs barking and kids screaming as well, but to us, it is to be expected.
|