Just based on customer service and telephone etiquette: excellent! I called this business for help in extending my "custom sized" bridesmaid dress that won't zip past the ribcage due to the girls up north. I spoke with Donna and another woman; they were both do understanding and willing to help. I only took my dress to another location because I wanted to give them ample time to complete the work needed (I only have 5 days til the wedding). Had this business been a little closer to my home I would have taken it here to give them enough time.
Either way is recommend this place to everyone. The woman I spoke to yesterday said they can work with it by adding a corset closure in the back, taking out the seams, or adding fabric... just anything to keep the shape, style, and make it fit nicely. They're so creative, understanding, and willing to work with you.