I took my 18 month old daughter here today. This is the first indoor play place we have been to. The staff was nice enough but they seemed kind of irritated. That being said, I really liked this place. It was SO clean, and the perfect size. I like that you can pretty much see your kid no matter where you are sitting. The couches were amazingly comfy; it made me want to take a nap. But then again, I always want a nap. It was very quiet. There was no music, and the televisions were turned very low. I thought that was nice. It's great for the newborn to age 5 age range. Kids older than that may get bored. We didn't know to bring socks, but fortunately the kids' socks were only $1 and the adults were $2. Apparently they do a parents night out event about once a month where you can leave your child(ren) from 5pm-9pm, if you have older children that are potty trained.