I don't think any Fry's anywhere can get more than 1 star. The smart money is that the floor staff are a bunch of idiots. I went to Fry's looking for some screws for my laptop. Huh? One guy looked at me, made eye contact, I asked my question, and he walked away. Ok... You're always better off looking for things yourself, and avoid asking simple questions (how much more simple can that be?) - apparently it's too complicated for the elite Fry's staff. LOL
But I still go back because I'm always bound to find what I need. Just don't blink and talk to anyone. Get in and out like a being seen at a laundrymat. LOL