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  • If I could leave zero stars I would. Worst customer service I've ever come across in a long time. Maybe ever. I took my girlfriend in to fantastic sams hours before close to get a simple layered haircut. And when we first walked in all the stylists were sitting in the back on their phones. Took a minute for one if them to finally get up to come help us and when she finally did she just seemed very disgusted and inconvenienced by us. She then proceeded to tell us the cut my girlfriend wanted would cost her over one hundred dollars and that there was no way we were getting it done that day. Literally two and a half hours before they closed while no one was doing anything and there were no customers in the store. I'm sorry but where I work if a customer comes in one stinkin minute before close wanting to spend one dollar I'm stuck there for however long it takes to service the customer. Two hours before close and an over one hundred dollar haircut and you couldn't help us? That's a good way to lose customers and get reviews like this. I'd rather put a bowl over my head and give it the ol once around with some rusty scissors than ever return here again.
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