Lots of negative reviews written here but quite honestly I had a good experience at this Gibson Road Location. I was a walk-in and It is first come first serve and you do have to wait your turn. The staff was friendly and Dr. Hoversten was without a doubt the nicest doctor I have ever encountered. I had an upper respiratory infection so was feeling pretty miserable. The whole process took two hours, including the X-Ray. I'm grateful for the care I received and feeling so much better.