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| - Wow! In a time during which I am all too often disappointed in customer service, I was pleasantly surprised with dealing with this company. I called to have my water softener repaired. The service rep, son of the owner, came out the very next day, on time, diagnosed and repaired the problem in less than an hour, answered all my questions, made sure everything else was in order, and charged a very reasonable price, especially with the 40 for 80 dollar deal that was running on Yelp. I'm so glad I cancelled the repair appointment with Sears. Last time they came out, we paid $75 to have the man tell ME how to fix it, which took two days of me breaking up salt chunks. I will call Colburn again in a second if we have further issues. Oh, they specialize in water treatment, even work on the big casinos, so his knowledge level was encouraging to say the least.
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