rev:text
| - It seems people's experiences here sure are hit or miss. I'll start by saying I'm pretty obsessive about having a clean car and try to wash it myself. Even so, for much of my adult life, I've been a frequent patron of full service car washes. In the last year or so, no matter what car wash I go to, the experiences have been so bad I've pretty much stopped going. Like, I really want a clean car but don't want to deal with the A-holes that work at these places. For many months now, I have been avoiding the Francis and Sons right near my house because of the extremely pushy upsells, even though their cleaning crew consistently does a great job. I even had the guy that vacuums the car once treat me crap when all that I did was - nothing.
Anyway, today I was pleasantly surprised. NO upsell and in all, a simple, easy process. Their loyalty program and discount ($3)was effortless and the guy in the white shirt (shift leader?) that finished my car was articulate, friendly, and the car looked great. You guys keep this up and you'll have a regular. I'm knocking off one star because though they did use the air hoses on my car, a lot of water leaked out under my tail lights after I drove off. I've done this myself and know you can do much better.
I can't help myself but to note two of the worst things that have been causing me to just avoid car washes all together lately:
1. The worst: the rude and pushy upsells at nearly every place in town. I don't mind one, but after I decline, stop. And for sure, don't treat me like a loser/freak/weirdo/outcast just because I don't want your $30 car wash.
2. Having to actually ask the guys to use the air hoses on my car and then acting like I'm a complete ass for asking. WTF?
|