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| - Having been to other l'gros luxe locations (plateau and mile end) many times, I thought this was a safe bet to bring out of town guests before a concert at théâtre corona. It was actually one of my worst ever restaurant experiences in Montreal!
First, it was SLOW. I mean, we waited probably 30-45 mins to receive our drinks. I ordered the "mr. Miyagi" Caesar, which is made with sake and comes garnished with spring rolls. Instead, I got samosas. No big deal, I like samosas, but when I bit into one it was frozen inside. The waiter said he'd replace them, and I only got one replacement samosa instead of two. Again, not a huge deal, especially since I wasn't charged for the drink in the end, as a consolation for the admitted mistake.
What came next was a little shocking. I could see our meals come up at the pass through, and they were left sitting there for ages. Eventually I saw another waitress come to the pass through, and put her whole hand on top of our fried pickles to test the temperature (when they eventually arrived, they were burnt but cold.) Next she put her hand on each and every plate, opened every sandwich and felt inside the sandwiches. Then she brought us our food. It was all cold, and two of us had grilled cheese sandwiches which are really not the same when they're not hot. We all only at half of our meals, and didn't ask to have the leftovers, because we were pretty unimpressed. And through all of this no one asked us once if our food was ok. We were there for about 2.5 hours total (as I said, service was slowwww) and the entire time we watched that waitress put her hands on every plate that came through, and open every sandwich. I was thankful I didn't order soup, for fear that she'd stick her finger in it!
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