anyone want to guess why this restaurant is in financial trouble? clearly it isn't the food or the ambiance. it's the inability of the service staff to handle more than 12 tables -- that's 12 total, in the entire restaurant -- at a time. (seriously, i counted the occupied tables.)
i went last saturday night at 6 p.m. and waited 45 minutes to get a table (we called for a reservation, but they assured us that we'd get right in). but there were several empty tables in the dining room for the duration of my visit. it was incredibly confusing.
the food was just fine. but our server never came back to get the check. i had to track him down so we could finally leave. i guess that's what you get when you hire a crew of kids who couldn't get a job at the hot topic.
if you can't turn around a table of four in less than an hour -- and if you won't fill all your tables in the first place -- how are you going to make any money?
also, it's true, the seats really are uncomfortable.
i wish them luck.