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| - I have dined at Mix many times with a friend of mine and loved it, so we suggested it for our mutual friend's birthday extravaganza. The evening did not start out as intended. First, you have to go on a scavenger hunt to find the hostess podium, why they hide it is beyond me as it makes perfect sense to have it out front and visible. After we checked in, we were seated in the middle of the dining room. Every other diner in the restaurant was seated with a view of the strip so we thought that was a little odd. Sure, we are young, but we were going to spend plenty of money considering the price of the entrees! So we asked to be reseated, since it was my friend's birthday we were hoping for a seat with a view, I mean that is the allure of Mix. We were immediately seated in a corner in front of the hostess podium, with a view of the Southwest, ummm OK? So we asked if we could sit outside instead. The hostess begrudgingly lead us outside and sat us in the far corner of the balcony, with a beautiful view of the airport. This seemed very passive aggressive to me and that belief was validated as she whispered into our waiters ear for a good few minutes, not even trying to hide the fact that she was clearly talking about us. We seriously almost got up and left, as there are plenty of other fabulous dining options in Mandalay Bay. Now, I agree that we may have been a pain, but the restaurant was nearly empty and there were plenty of tables open on the balcony the entire time we dined, so it was not like the place was packed and we were demanding a specific seat. Also, the strip celebrated Earth hour, so it was really cool to see all the lights go out on the strip, of course we had to stand and peer over the railing since we were still in a corner, but we definitely enjoyed the view. Overall, this was really a sour start to what was supposed to be a fun evening.
The food at Mix never disappoints and it shouldn't for the price. You always start out with a selection of fresh baked breads, so many delicious choices it's hard not to fill up. I always get the braised Wagyu beef and I am always happy with it. It is served in a cute little pot with a delicious braising sauce, carrots, mushrooms, and pearl onions. It is fork tender and a nice size for the price. I shared a bite with everyone and they were all very jealous! I also tried a bite of my husband's ribeye and my friend's venison, which were both delicious. We always get a side of mac and cheese with ham, which is always a creamy and delicious winner. We tried the fries as well, they had a weird seasoning on them, but worked when I dipped them in the Wagyu gravy. They also serve a complimentary Madeleine pastry at the end of the meal, which is lemony and delicious. I definitely appreciated that they brought them out with a happy birthday plate and a side of Nutella for our friend, it was the least they could do after how we were initially treated.
Overall, I love Mix, but will think twice after this debacle. They have a fabulous view and fantastic food, but nobody likes a pretentious and unfriendly start to their meal. Our evening would have been 100% better if it had started with a smile and a warm greeting, nobody likes to feel like a pain, change the attitude Mix and you will have a packed house every night. It seriously pains me to give you 3 stars since I truly believe that the food is 4 star, but I can't ignore how we were treated.
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