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| - Chop Cuts it! Great Service and Hospitality!
There is only one Chop Steakhouse & Bar in Calgary. That's the reason why it understands service and hospitality and always gets it right. I hope that it stays this way and that they do not open any more locations. That will be a mistake.
Let me explain. I go to restaurants for extraordinary food, but come back for extraordinary service. The main reason why I return to a restaurant is recognition. Once I'm welcomed back, I'm there for life.
Great hospitality, as opposed to great service, is making me feel good about the experience. The way I'm treated, the way I'm welcomed at the door, the way I'm greeted when I leave, the way the staff pay attention to my needs, that is how a great restaurant adds value and distinguishes itself from the riff raff out there. And that only works when you have consistent, dedicated and well trained staff. Not the preening, pre-pubescent, adolescent young adults who believe that they are doing us a favour, when serving us. And service implies clearing and serving from the right side, making sure the wine and water is filled to the proper level in the glass, and the wine served at the proper time, and off course, my pet peeve, not dumping the full 8oz carafe of wine into a 10oz glass. That's not cool boys and girls!
The staff at CHOP are consistent, well trained and attentive. They get it! Because they are well managed.The two smaller dining rooms downstairs have a different atmosphere to the larger lounge upstairs, and serve different purposes. I prefer the atmosphere of the lounge which is more in keeping with the new and inspiring restaurant design trends found in Europe.
The ambiance is expansive and exciting, the furniture and décor trendy, and the colour palette pleasing and inspiring. The servers are tantalisingly gorgeous, short skirted, leggy and mature. I notice these beautiful details, okay? And they know the difference between a Pinot Gris and a Pinot Noir, unlike a certain Fish Club, down the road, that will remain unmentioned. Ok, the guys are equally inspiring and attentive, although I will not bother commenting on their muscular chests.
They have a delightful menu, extraordinary food, which is well prepared and attractively presented. Their wine list is great with some excellent wines priced over a reasonable range..they also have daily drink specials.
Go and try CHOP - sit back and enjoy the beautiful atmosphere, the passionate patrons and the delightful servers and promise me you will start off with a bottle of Veuve Clicquot and their Caribbean Rum Cake!
Then place your order for food. And don't rush through your meal! Enjoy.
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