To begin with... the cashier was nice! This is the reason why I give it one star. I am a loyal McAllister customer and our experience at this location was horrendous. My sister and my brothers girlfriend had potato spuds they were SO Dried the potato's crumbled. The potato's spud were super duper DRIED. The only thing fresh on my sisters veggie spud was the onions! Can you believe that? It hardly had any cheese and the spud was COLD. My personal experience with my potato soup and Mac and cheese were terrible! The Mac and cheese was cold and GROSS! and very dry and clumpy. I requested my soup with NO BACON! and guess what.. I got bacon.... the soup was the nastiest soup I've had in any McAllister in NC and SC. This place needs management to review there kitchen practices and food quality. Hopefully this review is helpful.