Well..... everything was going pretty good. The store was clean and the food was good. However, watching two so called managers (one female in a black shirt, and one male in a tan shirt) bring a young female employee out to the lobby. Loudly the female manager explains to the young girl "This is a verbal warning...this time!! If this happens again both this event and the next one become part of your record that gets sent in". Excuse me, but have some professionalism you managers. Don't do counseling / feedback in front of your customers. How embarrassing for the employee, yet how embarrassing for three two poor managers who have no respect to treat an employee with a sense of professionalism and give this "verbal" somewhere private. As a customer I'm so disgusted by these managers. These two managers earned this location a 1 star. The non manager employees here looked and acted more professional than they did. Here's my written warning to these managers, I'd fire you both over this!!! Lucky I'm not your boss. All people and employees deserve RESPECT!! You both dropped the ball here. Leave your ego's at the door. I talked to Melissa the store manager in the black shirt and she defended her actions. I said it was disrespectful and wrong. She said it's their policy to do it. After she was done listening to me, she walked back and said "I'm so sick of customers!!". If you're sick of people that come to the store you manage, you should find a new job where we the customers and your employees won't be treated poorly. I'd for sure terminate your employment Melissa.