I went to this spa a few weeks after reading the reviews on here for a pedicure and to get my brows done. It certainly did not disappoint. Everyone was nice and professional. I hate going to a place of business and seeing the people working there being unprofessional (talking/gossiping about other people...rude on the phone...interrupting people while they are working to talk about their date last nite..etc..etc) You won't find that unprofessionalism here! The spa is so cute inside (cute in a grown up way..not like a 5yr old princess party kinda cute). It's clean and organized. You get a choice of free tea and they ask you if you want a nice warm neck/shoulder massage pillow-y thing-a-mi-jig (if getting a pedicure). Erin did a fabulous job on my feet - quick but not so fast you were left wondering if your feet were even soaking in the water! Def will go back here again.