Not only did they get two of my three charges dismissed (no proof of registration and no proof of insurance, even after a first judge refused to dismiss the more serious registration charge initially), they got the third charge (speeding) changed to a non-moving violation (no points, no ticket history) AND got the fine reduced by nearly half.
I've had people get the non-moving violation plea before, but not the halving of the fine. This was definitely as good as it gets.
On top of that, the website is super easy to use for submitting tickets and on the phone they're extremely professional and courteous. After just one ticket they knew my name and were very personable as if we'd been doing business for a long time.
AND as the final feather in their cap, they're half the price of everybody else I've found in Vegas that handles tickets. $25 for all this? Ignore traffic laws at your leisure.