My son received guitar lessons for almost three years. The instructor was wonderful but when he was leaving the Center my son decided to stop lessons as well. We were good until the last month. We were informed we would have to pay through August. Okay. We were NOT informed that the instructor would not be staying through the whole month. The policy is no refund on payments. Not okay. So we paid for all of August but was informed today can't have money back or store credit for the last two sessions. Could have been handled better. Like telling us that initially. Five stars if this incident didn't happen. Would still recommend.