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  • Its sad, because the food is really excellent when they want it to be. And the people behind the register try to get the service right. On March 4th we went to Nothing but Noodles for lunch after church. This is where my children wanted to go eat, they love the place. We ordered our food and sat down and started to eat. Service was quick for a Sunday, we had beaten the rush. About half way through my sons meal he started to gag and cough, seems he found hair in his food. When I brought his meal to the register we were offered another bowl, which my son declined, instead we asked for a few breadsticks. Well, they were out of breadsticks so they offered cheesy garlic bread, which we declined. The cashier took the meal back to the office, explained our problem, and then never came back. We stood there for a few minutes, while the staff behind the counter cooked and joked around, and after feeling foolish we went back to our seats and then packed up and left. I would have expected to be offered something else, coupon for a replacement meal, money back on the meal we had, anything other than a sorry and then the back of the employee. We will not be going back to Nothing but Noodles, which is a shame, since my children like to eat there. The lack of service in this type of situation is just awful.
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