I have been here twice now and both times we had awful service! It's a shame too because the beer and food here are great. The first time we came it was pretty late at night on a weekend. We were bar hopping around Ohio City and I heard Nano had some good late night munchies. After waiting 20 min for a table we waited another 30 mins for a server to help us. I ordered a beer flight and stoner fries which seems like a pretty simple order right? Guess not because that ended up taking another 45 minutes! It wasn't even that busy so I don't understand why everything took forever. The beer was tasty and the fries were awesome, but the service ruined my experience here that night.
This past Sunday we were bar hopping around Ohio City again, and I decided to give Nano another try. I wanted to give them the benefit of the doubt from my last experience because I know it was late at night and sometimes service is just off, so why not? Well it happened again! This time we went out back to the outdoor bar. We sat there for 15 min and the bartender never said a word to us. I tried waving her down several times and she ignored me. She wasn't that busy so I don't understand why she was ignoring us? My husband started getting frustrated and wanted to leave, but I convinced him to move to the bar inside and maybe we will have better luck. It was slightly better inside but not much. Bartender took 10 min to acknowledge us when we were seated right in front of him! He was also pretty rude and acted like we were a inconvenience. I was getting hangry and needed a snack or else I would have just left at this point. I ordered a beer and some tots which were both good, but again the service ruined my experience! Unless Nano fixes the service here I probably won't be coming back. Ohio City has plenty of other bars walking distance with way better service!