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About: http://data.yelp.com/Review/id/75phH_reelXJxTM-0TwNpw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-04-20 00:00:00 (xsd:dateTime)
itemReviewed	Dune Sport
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	This will be my last update on this company and unit. At this point we opted to sell the unit and upgrade to something better suited to our needs. So here we go. Product: not going to rehash the other items I've gone over, we did however have a water heater failure in 40 degree weather which sucked while trying to shower after a race. Overall it was adequate and that was about it... we owned this product 2 months before we opted to sell it. My complaints remained, noisy bed hoist that was never quite right and made noise all the time... the problem with doors not being able to be opened with sun on it... (not surprised but the managers statement was) The total odd mismatch of doors to the unit, still haven't seen that with any other manufacturer and we looked at them all. The water heater going out 1 month later (again its just the luck) the problem with side bench being so close that I could not sit at the table (I'm 6'2") The floor was getting a hole where the bench came down from the wall. no pad or plastic on the angle iron to prevent it... Staff: I felt like the salesman was knowledgeable about putting the package together... some problems with communication and getting the LED lights on the unit. When I looked over the product prior to delivery I asked about the very rhythmic popping of the bed hoist was normal.. the salesman said yes... I didn't believe it... so I had the manager come out and he stated some noise is normal... which I know... but not every two seconds...that is something binding... I had to tell him to come out... he then listened and said yep its not right... and it needed to be replaced.. I'm not worried about that kind of stuff other then every problem we brought up with them we were told it was either nothing they heard of or it can't be... One time my fiancee and I went in I was irritated over the LED light... the manager decided to take it personally and say I was being dishonest on YELP... he kept at it to the point I was ready to jump over his desk... it de-escalated finally... My fiancee was asked by the salesman if we had a fight cause they are the ones that get the brunt of those situations... I was furious. The finance team is 5 stars... delayed the returned money for the extended warranty by 2 months. That was an a little much... but they have bent over backwards to help. Overall... I would not return here for a product. My fiancee has owned several types and sizes of coaches... This was my first experience... we needed a larger unit and opted to go with larger 5th wheel unit and we had decided after this experience we would not return for any reason. I have found better service and sales experience with a larger dealer. I know this experience may or may not be indicative of everyone... we may have just had lots of bad luck. I can't speak to the 5th wheels ... we had the 26ft mancave bumper pull.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Keith

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