In the past I have taken the place for granted as a good spot for breakfast or a burger and fries but yesterday I dropped in for lunch and ordered their meat/fish and two sides for under $9. I had the salmon and spinach/garlic plus their mixed vegetables. It was all great and a real value; the spinach/garlic was good as it gets and their mixed vegetables turned out to be asparagus spears, grilled sliced squash, grilled sliced zucchini, and roasted peppers. Not your usual peas and carrots mixed vegetables. Salmon piece was extremely generous. All said they certainly are much better than I ever had at a "dinner" and I am not sure how they do it for the price.
As to those folks who wrote reviews pointing out failings in their service I would say please try them again as you are a missing a Charlotte gem. My service was flawless but service sometimes depends on just luck.