So I will take back my reviews about their after sales service,it was hindsight by their service dept(forgot about the repair)the owner called me back and they will replace the whole mattress,that my amigos/amigas is called service deluxe,very few companies will do that for you,so kudos to christina the owner that is the way to do business for a sure fire repeat business principle.I hope other business owners learn the basics of customer service from this company.thank you