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| - I have so many great things to say about Parker Pet Care I don't even know where to begin!
First of all, recently I had to give my two cats to my mother and my pup to a close friend because of a last minute move to the states that wouldn't allow me to have more than one pet. After this, my last pet Spencer was depressed, he would mope, not eat, not play, slept all day, hardly wanted to go on walks, wasn't interested in other dogs and it was truly heartbreaking to see him this way.
While I had to go down to look for apartments I needed a new place to board Spencer that I could trust (because the previous place had problems...another overdue review I will write after this.) After extensive research, phone calls, emails to very reputable kennels to find out they either aren't taking new clients or don't take toy breeds, I finally found Parker Pet Care!
Parker Pet Care is a massive cat and dog facility. They are very thorough, organized, friendly and extremely professional. In order to board him, he had to be assessed for non aggressive behaviour with other dogs through a free day of daycare that they offer. They have a window of time to drop the dogs off in the morning, and the same in the evening to pick them up, perfect!
When I came to pick him up, they presented me with a card that had a brief assessment and a great photo of him romping in the yard! I am a SUCKER for photos especially happy ones of my dog and I will say that that was the moment I was sold.
We continued into the facility for a tour where I was amazed, they've got "happy trails" a space for dogs to run and play, they've got another playground with agility equipment they can run, jump and play on, the playground also has two pools (one for larger dogs and one for smaller dogs.) When it's time for bed the larger and smaller dogs are separated in different rooms and they are crated (I know this bothers a lot of people but at least they are safe.) They also have a cuddle room where you can get someone to cuddle your pooch and give them extra TLC at different times a day.
My biggest surprise was how CLEAN it was for the amount of animals they have there! My boyfriend and I couldn't see any doggie mess or smell any doggie odour at all (haven't we all experienced the punch in the face at other kennels upon walking through the door?)
Once the tour was over, they brought Spencer out and I was so glad that he had such a good time. He was still a bit wonky (because he lost three of his pals) but he seemed to be better even after one day!
A few days later we came in to board him and we got the gold vip package so he could participate in group play, we also left a blanket with him that smelled like home. They conducted another assessment to see what group(s) of dogs would be most suitable for him to play with comfortably (they are SO thorough!) I called later that week to follow up on how he was doing and I was thrilled when they told me he was playing and EATING regularly!!! (YAY, he's eating and playing!)
After about a week, we came to pick him up and I swear since his sleep over at Parker Pet Care he's forgotten about his old gang at home. No more moping, he's eating regularly, and wants to sniff bums again! It's like he's always been the only dog and he loves it. By the way, the blanket we left with him? You guessed it, DIDN'T stink!
I owe a huge thanks to Parker Pet Care for taking such great care of him during this hard and confusing time in his doggie life. His attitude has changed back to the cheerful dog I've always known him to be.
It really sucks that we are moving now because it's going to be really hard to find another daycare/kennel as good as this. At least its temporary and we'll be back in the new year!
A few things to keep in mind if anyone reading this is interested.
1. All dogs are crated when it's bed/downtime.
I know some people don't like this. I, myself was iffy about this at first but I've had questionable experiences at another kennel (see next review) and now I actually prefer it because I know my dog won't get into trouble, as he usually does, when he isn't supervised.
2. If you're a downtown dweller, it isn't an easy commute being at Keele and the 401. Their other location is in Scarborough.
3. It isn't cheap, on top of the nightly rate, they've got additional packages and a la carte add ons (up sells.)
I have to commend their marketing because I'm definitely the demographic they are aiming for. To ensure my dog has a great time, I won't shy away from spending more on packages and add-ons such as "cuddle time." Yes, I'm a sucker but I know my pooch is in great hands here so every penny is worth it!
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