I purchased a deal chicken deal for 3 oil changes from this place. It came with a coupon card that offered 15% off of a cv boot replacement. Well it just so happened I needed a new cv boot so this was perfect!
I scheduled my cv boot replacement during my 2nd out of 3 oil changes. I specified that I would be on a time restraint and would only have 2 hours for the work to be done. I was assured that would be no problem at all
Well things happen, right? The company that sent the part over sent the wrong part. George said that he would have them bring the right one right away and I would still be out of there in time. Well lucky me, they still didn't bring the right part for the second time. I was pretty upset because I had to drive back to Scottsdale to pick up the little girl from school that is my charge as a nanny. So George offered to let me drive his personal car that happens to have the same size car seat I use installed in it. Since the little one I had to pick up was not my child I was not comfortable doing this. But what I nice gesture!
So I rescheduled the service for the following day and left after two hours of my time wasted for an oil change.
So why the 5 stars? Because George replaced my cv boot for no cost, due to my troubles the prior day. Awesome! Even though this was not his fault, he ate the cost and made the customer happy, hoping I will return. And I will, for sure!