Pros:
-The place is open early and can usually fit me in if I request an appointment the day before
- Some of the stylists are quite good
Cons:
- They frequently run late in the mornings, so you can get there for 7:30 and sit waiting until 7:45 or even 8:00
- They use disposable paper towels, so the back of my shirt is always made wet
- They need more magazines
- The stylists are assigned randomly, so it's hard to get a consistent result. Some of the stylists are way too rough with my hair and I don't think that the tools used are the best quality. The hair dryers are particularly bad. Also, some stylists disregard your request and just do whatever they want. I had that happen today. I wanted a sleek blowout with volume and slight bend at the ends. I got Texas hair instead. When I said that it was too much, the stylist tried to straighten parts of it. The result was not good. I feel like I totally wasted my money.