| rev:text
| - I've been here twice now and they'e manage to annoy me both times. My boyfriend and I were pretty excited to have a pho restaurant near our home and have been waiting for them to open for over a month. The day of their opening finally came but we learned that they completely ran out of food by late afternoon. We came in the next afternoon but more than half the items on the menu were gone. They ran out of food the previous day, why were they not more prepare the next day? We ended up getting the Bad Thai (yes, that's what it's called) and the last steak Montreal. The steak was suppose to come with jasmine rice but they ran out of that as well even though there's an asian supermarket a few doors down!
Putting everything aside, both dishes were excellent and the portion was huge but we know that's due to them trying to gain loyal customers and it will only go downhill from here. The server told us that the owner apologize for the lack of menu items and that they'll give us $10 off our next visit. It would have been more meaningful if the owners came to us themselves instead of chatting with the big, loud table that (probably took all of the food) was clearly her relatives.
Fast forward 1 week: We thought that we gave them enough time to settle down and work out the kinks but found ourselves to be very wrong. Their signature items were not available (#4 pho and filet mignon) and their excuse was that it's a soft opening. On top of that, they also don't have my Montreal Steak. When I ask our server about certain items on the menu she have no idea what they are. Fed up, I got the beef appetizer. My BF ordered his Bad Thai again because he wanted to eat as much of it as he can before they shrink the portion and don't make it as well....well...too late! The portion is ok (but noticeably smaller compared to last time) but the dish taste completely different! It's plain, the noodles were clumpy, the chicken was sweet for some reason, and the bell pepper (there were no bell pepper last time) was raw. We couldn't finish half of it. We just ended up ordering another beef appetizer which was pretty good.
Overall: The servers were very inexperience, the food took a very long time to come out (twice the time it takes to eat) and the check took almost as long as the food, and their food is very inconsistent. Each time I was very annoy with their limited dish. The owner don't know how to run a restaurant because all I see are young servers running around lost and confuse trying to right the many orders they mess up on. I don't think I will come back anytime soon. If they are still around 6 months from now, I might give them another shot.
I gave them 2 starts instead of 1 because even though the servers were bad at their job, they try hard to right their mistakes. Also, for the food being good half of the time.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)