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  • Poor service. I had a bad experience there today. I walked to the counter and ordered a ham, egg and cheese sandwich. The cashier Bobby said something I could not make out. I repeated "ham, egg and cheese sandwich." "The power sandwich?" he asks. I look up at the menu and say "I don't know I would like the sandwich that says "ham, egg and cheese." I glance at the menu again and notice that the heading of some sandwiches says "power sandwiches" in a smaller font. The thing is they only serve one ham, egg and cheese sandwich, so why the need for clarification? Bobby gives me a number and I find a table and wait. I wait for nearly 20 minutes. This is no exaggeration, as I had the time ordered, on my receipt. I hear a lady with a thick accent calling out a few times. I believed she was calling my number. I went to the front put down my number, took the bag left on the counter and went back to my table. I start eating and its not my sandwich. I go back to the counter and apparently I had taken someone else's sandwich. The manager just looked at me and shook her head. They made the waiting man's sandwich and then made mine. Where was my sandwich to begin with? Do the breakfast sandwiches usually take 20 minutes to make, maybe that was my mistake and I didn't wait long enough. The whole experience was frustrating to say the least.
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