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  • Pretty horrible place. We owned a MB in the past and took our vehicle here for service. On one occasion, my wife drove our almost disabled car in for repairs. The lot attendant then tells her to get in the passenger side of her car and he proceeds to drive her to the rental facility for a loaner. Upon arrival, there are several courtesy vans from other dealers dropping off their customers. So if I buy a Hyundai I get a courtesy van, and if I drive a Benz I get shuttled in my broken car. Today I went into the dealer to look at the new CLA. I parked in front and there was a salesman standing there. No acknowledgement whatsoever from him. I proceeded into the showroom and again, no one approached me. I really would like to buy another MB, but customer service is very important to me and I refused to drive to west Las Vegas for service......so I guess I will not be doing business here. I've owned several higher end vehicles so I can make a reasonable opinion......Henderson BMW, not too bad at all........Infiniti....best service I've had.....Henderson MB......horrible.
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