I purchase ink cartridges for my Lex Mark printer that would not work. So I called the store and the sales person said to bring the printer in so he could see what the problem maybe. The printer would not print for him either no matter what he tried so I wanted a refund. The sales person called the manager who told him not to give me a refund saying it was probably my printer. I told them that I had just purchase this printer this summer and that I had been printing with it just before changing to their ink and it printed fine. Still they would not give me a refund.
I went to Office Max and bought ink there and my printer works just fine so I called the manager to speak with her regarding this issue and she would not return my call.
This store should get a O rating for shady dealings and very poor customer service!