My experience didn't start well at this dealership, and I am a returning customer. I had substantial issues with a salesman and the special services manager. I am not going to name them by name because Monica ( Business Customer Service) stepped in and corrected the issues that were wrong. Let me say that she assigned Salesman Kojak to assist me and the experience was completely improved and very impressive. Their 2nd attempt to improve their customer service experience for me was successful. I purchased a vehicle today and can't be more satisfied with it. Thanks a lot Monica and Kojak.!