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| - My daughter had dropped our iPad 2 a while back and cracked just the bottom right corner of the screen. I wanted to finally get it fixed for my wife, and iPhix had great reviews on Yelp.
Unfortunately, after multiple attempts, I now have an iPad with a trashed looking bezel and a wonky screen.
Both of the gentlemen I worked with here were very kind. I don't recall their names, as the repair was done about 4 months ago. However, the iPad is still having issues!
The initial quote was that the screen could be replaced, no problem. When I picked it up, the metal at the corner of the drop was not looking great, and screen had a gap of almost 1/8" in certain places! How is this acceptable?
When I brought it back, I was told the drop had bent the metal corner of the iPad, making the replacement difficult. My thinking is if the repair won't be as promised, let me know before further damaging my equipment!
I was then told that he would have to file a bit off the metal to make it fit, but no problem. I said as long as there are no gaps and it's fixed, I was okay with it. But again there was a gap and the metal around almost half the iPad was filed down in a horribly visible way!
Also, I was informed that they had used extra glue and had it clamped all night, but the screen wouldn't stick. Again, if there are this many issues, don't trash the iPad trying to make it work!
They finally just recommended I keep it in a case (hide the bezel/gap issues), which they wound up giving me in lieu of a refund. The screen seems like a cheap replacement, and often has issues registering touches - a far cry from what I would expect from an iPad.
I think these guys are good with phones, but I wish they would have let me know they were having issues with the repair BEFORE making the iPad look like hell. After 4 or more attempts, I just figured I would deal with an iPad with a jacked, albeit not cracked, screen.
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