| rev:text
| - Came here twice. The first time was not bad. Since we were the only customer, we did not really notice the speed of the service, even though it was not very attentive, we figured it was kind of the attitude of the place. Food was great though.
The second time we came back, thinking it is a decent place to get a bite and recommended to our friends to come here for lunch, was a mistake.
There was a swing dance type event, however, most people seemed to be ordering drinks. And there were lots of empty tables. So we figured that there should not be too long of a wait because we were all pretty hungry.
It took 20-30 minutes just to get someone to attend to us and take our orders at the bar. The staff taking our orders were constantly distracted and very slow.
We waited for 45 min then found out we had to go to the bar and ask for our drinks. None of them were made or served without us continuously asking about whether our order was getting made or not.
After we finally got our drinks, we entertained ourselves at the play area that has a ping pong table and couple of other games, but after another hour, we were running out of patience.
We waited 2 hours for our food, and the last person that ordered waited 2.5 hours, which is after everyone had already finished eating. Again, the food was great, but the service was not very attentive. It did seem like they were a little under staffed for the crowd, but still... there was not a real good system for getting your food or drinks after you have ordered, especially when the music is blaring. Your "nick name" was called over the muffled speaker for you to either pick up or someone from the staff "might" bring it to you, if they know where or who you are. I'd recommend checking periodically to make sure you did not miss it if you go.
The food got 4 stars, when we finally got them but the service was so bad that I had to take two stars off. And the food was not really worth the 2-hour wait, especially when the service was really little to none during the wait.
It really was sucky for us because we paid upfront when we ordered and even tipped, and finding out later that we weren't really going to get much service at all, we regretted that we included the tip.
My advice for this place, make sure they are not busy before you decide to go there hungry... or if you have hours to kill and not super hungry, not a bad place to hangout if you do not expect to be serviced.
I want to like this place~ Unfortunately, given this place two tries, we will not return again, due to lack of service.
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