Been here several times since I live walking distance. Here's goes nothing.
Negative: I really hate asking for ketchup when I order my kids Chicken Tenders. Self serve ketchup should be available instead of giving out Minnie packets like McDonald's hands out. I really HATE the chips that come as a side with the Chicken Tenders. They are too dry, thin, stale and flavorless.
The staff needs to know the menu better. I was there two days ago and It threw me off when I got offered apple juice that supposedly comes with my kids chicken tenders. I feel ripped off since I've been there several times with my kids and never once got asked for drink preference for my kids.
Please try to fix this matters.
Positive: Different tortilla options is a plus. I'm in love with my Grilled Chicken Burrito! Hot salsa, refried beans and grilled corn makes it even more amazing.