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  • Good job, Best Buy. I walked in when the store opened. I was the first customer roaming around the computer section waiting for ANYONE in the store to assist me. I was planning to buy a computer on the spot but just needed someone to help me narrow it down. I waited for 20 minutes before asking the customer service girl at the desk to send someone over. Waited another 20 minutes and still no one. So I started to leave. I made sure to speak with the manager by this point and let him know they just lost a big sale. Of course, he had no excuse except "there are only 2 specialists in that area". I mentioned that I was the first customer in the area and stood there for 40 minutes and I saw no one around. He offered to help, but by this point, I am not giving any of my hard earned dollars to this store. Will just buy it on Amazon through Prime and get great customer service to a company who values that. Best in the West.....I think NOT!
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