Wow now I can see why people think Yelp is a lot of BS! you leave a review for a business and you don't factor it in????? Your a Joke Yelp and your reputation is being exposed!!! I am a consistent reviewer and now all of a sudden my review doesn't matter!!!! Again Nothing but the finest customer service I have received from Biltmore Loan! But will it really matter? This will wind up where my other review did.