This was my first time here. I called our order in and I was told 20 mins! Perfect, that would be my lunch break from work. I headed over there and the guy said it would be just a couple more minutes. About 10 minutes later he said he just needed to make the shakes. 10 MORE minutes later he finally did! Overall it took about 45 minutes to get our food and at this point I was already over on my break! The "frozen custard" shake was the reason I ordered it... no frozen custard used, it was the discount tub of ice cream! I could have skipped it for something 'normal' Over all the food was ok... a bit greasy for my taste. I don't think I would bother going back there for the time and cost of the meal.