The reason why I'm giving Zin a rating of one star is solely because of the horrendous service, and also the kitchen cannot read a ticket correctly. Or the kitchen does not know what rare, medium rare, medium, and well done is. The other reason why am rating this this low is because this just hasn't happened once it's happened four out of the five times we have gone (also with horrible service) but trust me there won't be a sixth. When a customer orders their bison medium rare and the server confirms and explains that there is a warm red center it shouldnt come out well done TWICE and completely gray over cooked meat throughout. But don't get me wrong when the kitchen does it correctly the food is outstanding but the servers definitely need some serious work and pay attention to their tables not ignore the tables and play games card games by the bar. Maybe yelp should have two separate ratings one for service and one for the food I think that'll help businesses out tremendously and give a true ratings. I guess if I want Their burgers I just have to go to the other location.