I was there on a busy Stampede kickoff kind of day, so I'll excuse the service this time, but to be honest, even for the day, the service wasn't anything to write home about. I found the service at the door and at the bar better than that actual serving staff.
Ruth's Chris sells itself as a higher-end steakhouse, with the prices to match, so the service (no matter the occasion) should live up to the image it portrays.
The food itself was pretty good- maybe a 7 out of 10.
All-in-all, it's not a bad place to go, but there are a lot of steakhouses out there, so choose carefully.