At this point in my life I only want to buy from people who I have a personal connection with, where there's a human connection, not a big corporation or someone who just want to make money. Those who respect every human and deal with every person as a new story.
My experience with Heather was like that! She's professional yet human. She gave me a discount (even though her prices are so reasonable!) and we enjoyed a great conversation...
I feel great when I have a haircut, thank you so much Heather for the great service and great connection. You are a great role model for small business owners!
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PS: Heather's Hair Salon got another page. To check other great reviews go to: http://www.yelp.ca/biz/heathers-hair-salon-toronto
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To Yelp: When I searched by address, I didn't find the listing! So I created a new listing. Also, I'd love to see the old reviews of Heather in her new listing, not just a link.