Chase always tops out as one of the worst banks on the planet, however this location takes the cake for shitty service (and of course for taking bailout money too). I'd rather be a death row inmate than a Chase customer, but their partnership with Southwest keeps me captive, as it's my favorite loyalty card.
Oh well, all banks are horrible, but that's what happens when your industry gets bailed out once or twice a generation for making poor and risky decisions... and nearly bankrupting the globe.