I went to Polished on a friend's recommendation while in town. Maybe they do a good job with regular manis/pedis, but their shellac mani was subpar. My usual place in Winston told me that the different brands of shellac product should not be mixed, which Polished did. They also wanted to remove my old shellac with the grinder thing and got huffy when I said I only wanted it taken off with acetone. When I left, there were a few bubbles in my polish and as it grew out I could see that she was sloppy around the cuticles. Not a big deal with a regular manicure, but it cut the life of my shellac in half. As far as atmosphere, it was definitely style over substance. Cute and orange and mod, but huffy staff and shoddy work mean I won't be back on any other trips to CLT.