I purchased a Frigidaire refrigerator from RC Willey and was having some problems with it. RC Willey sent Buy-Rite Appliances to us to see if it could be repaired. They were terrible to work with and had the rudest employees - including the office manager and the owner. We had an issue with the service tech that came to do the repair and called the office to notify them. They basically told us we were lying about their employee. They are definitely not concerned about customer service or making sure the customer is happy. It's NOT about the customer with this company. I've contacted RC Willey and Frigidaire to let them know about how terrible this company is - if I were them I would not want my brand affiliated with them for any reason.