I called at 8am to get a replacement front passenger window for my Scion xB. They had it in stock and were able to offer me a few choices for afternoon appointments. They gave me a quote over the phone and let me know it'd take an hour, give or take ten minutes. Everything was done a little shy of an hour, and I also added on having them re-glue my rearview mirror as it had come off. The total for my window was $170, plus $10 for my mirror, which they said is under warranty so if it ever falls off again, they will re-glue it free of charge, no matter how many times the Vegas heat decides to knock it off. Also, Helen was very friendly and helpful. Great service overall!