The staff at this Amtrak station are the BEST!!!
Kim in the Baggage Department is the most PATIENT, KIND HELPFUL Baggage worker I have ever encountered!
Kim's ONLY GOAL IS TO PROVIDE EXCELLENT CUSTOMER SERVICE.
I witnessed Kim work with a passenger in a wheelchair. The passenger had difficulty speaking, and communicating . Kim was EXTREMELY UNDERSTANDING and HELPFUL with this passenger, (as well as me.)
Despite her small frame Kim lifted baggage wth ease.
Kim is truly one SPECIAL Amtrak employee!!!