My expectations were raised so high by these reviews that my visit was a big disappointment. It was quite busy (good sign) except everyone was so disorganized. I had shellac polish on my fingernails that I needed removed. My gil put the acetone/foil wrap on, and proceeded to remove polish from three nails before asking me to move to the pedicure station. She clearly forgot about my hands because It took me asking how long the acetone should be left on before they proceeded to remove the rest - even giving another woman a crash course in removing it so that I could have someone on each hand to get it off faster. Even that was sub par. I needed to continuously point out bits of polish and I'm not talking about some soft pink, I'm talking deep red here.
I gave it a three star rating because the place was clean, the staff were nice and they were open when no one else seemed to be but in all honesty, my experience was a solid two. I'm not saying I would never go back, but there are more than enough drop in nail places that don't need to, really.