I mean.. Whatever to my experience today.
We worked with a guy named Rhain. My phone's screen pretty much went completely out so I needed a new phone. I ended up paying a lot more than what I had planned but that's what happens with cell phone companies right? Rhain was nice. Nothing to do a backflip over but he got the job done.
One thing that flared up my OCD: he put my screen protector on and left a bubble w a little speck of white dust particle under it.. It's so annoying but let him tell it "it'll work itself out". If anyone knows how please comment and let me know as that makes no sense to me & I feel like he was just trying to get me out of there & cover up his mistake. He refused to exchange out the cover as well.
All in all I'm happy with my 6s plus but the 5 star rating stuff for this establishment is for the birds. (That's what attracted me to this place) . Whatever guys.