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| - As a first time patient, I was optimistic, truth be told I have never had a poor eye doctor visit or experience, so when I saw this provider on my provider list I felt confident.
The receptionists were less than friendly, to start, then as the assistant calls my name to be taken back she doesn't even wait for me or shake my hand. She proceeds to walk down this hallway failing to lead me in the right direction. She does a few tests on me and looks at my existing glasses and prescription. She then walks me into the exam room has me take a seat and tells me the doctor will be right in. 3-5 minutes later Dr. Ryan walks in, again failing to shake my hand and asks me "What we are doing today?" "Slight prescription change?" I'm sorry, WHAT? You are the professional, I come here and pay you to help me see better.
It was the quickest eye exam I have ever had, maybe 5 minutes total. In that time, he failed to ask what I do for a living and I had to explain to him without him asking what my troubles with my vision are.
He hands me my chart and I walk myself to the front. The front desk lady encourages me to go look at frames and says that an optician will be over soon. She grazes the front lobby area as I am looking and then I ask for help, as I am not an expert at picking out my own frames. Then she explains to me that she is the optician. While I continue looking she is chatting with a man in the lobby discussing morning sickness of one of their other employees and how this woman is not a great pregnant person and is such a complainer. Completely and totally inappropriate. This woman showed little to no desire to help me and as I would pick up a frame and try them on she would just shake her head no. and fail to pull things that I was even interested in looking at.
At that point I asked for my prescription and left.
If you are looking for good care, friendly staff and professional services, GO ANYWHERE ELSE!
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