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  • It's not often that my teenager, Muff, questions me about leaving a tip. However, during a recent visit to Bar Louie she actually asked me why I left a tip because the service was horrible. And I mean horrible. So bad that it took away from the food. Let me start by saying that my daughter and I were at Station Square for a charity event and we were starving by the end of the event. Being that it was Light Up Night, a lot of the restaurants were pretty packed. We chose Bar Louie because we could help ourselves to a table immediately and the menu seemed agreeable to us. (I personally had never been to this location and only had the Waterfront location to go on. Big mistake!) First we had one server, who said that they would be right back with our drink orders, then our water (without the lemon that we asked for) was slapped down on our table by another server. This new server, unfortunately, ended up being our server for the evening. Oh joy! To prepare for eating, both my daughter and I visited the restroom. The water never approached anything similar to warm and the sink faucets actually had rust. (I couldn't believe that employees were asked to please wash their hands before leaving the restroom with that water temperature and using those sinks! I'm glad that I had cleaner in my purse!) We asked about menu options and then ordered the traditional Szechwan wings, Bavarian Pretzel Sticks, a side of mac & cheese and a side salad. To be truthful, the wings and side salad were excellent. The pretzel sticks and mac & cheese were just so-so. But here's the kicker, our server was MIA during most of our meal and when we asked for plates so that we could split our food, the server grabbed empty plates from a display and then tossed them on our table. When I say, tossed, I mean tossed. After asking for our check, the server went MIA again and when they FINALLY came back, they tossed our check on the table without stopping to see how our meal was. I haven't had service that bad in God knows how long. I realize that it was a busy night but come on man, that service was horrible! And the manager who walks around asking if everything is okay didn't even pause to get an answer. Hence the question from my daughter asking why I gave a tip. Common decency on my end, but I really shouldn't have. It was that bad!
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