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  • Will never take my vehicle here for service again. Encountered two rude employees while just trying to figure out what part I needed. Service transferred me to the parts department to ask them if a part was available before I brought my car in for service, seems like they could have just done that, but ok, I talk to the parts employee who was rude and acted like he was doing me a favor. When I was transferred back to the service department I was put on hold for 7 minutes until they had an 'answer' to my question about how to handle a claim for the issue with my fleet vehicle. When I told the service department employee that the information they were giving me was incorrect since I've dealt with the fleet people before she was indifferent. I then decided to take my car elsewhere. She ended the call with a snide comment after I told her I would prefer to go elsewhere. Lots of places to go for vehicle service, why deal with rude people if you don't have to. Forgot to add that the service department dented my drivers side door in three places. They did agree to fix it but I really think they were hoping I didn't see it or say anything because they didn't act surprised when I walked back in to inquire as to what happened.
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